Returns & Exchanges
At Cult Furniture Sale, we want you to love your home. If your new piece isn't quite right, you can return your items within 14 days of delivery for a full refund, provided they are in their original condition and packaging.
Initiate Your Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
Package Your Item
Carefully disassemble the furniture and pack it into its original boxes with all protective padding to ensure it arrives back safely.
Arrange Collection
Choose between our convenient home collection service for larger furniture pieces or a local drop-off point for smaller home accessories.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing